All Systems Operational

About This Site

Welcome to the official Riverbank IT Management status page

Microsoft Office 365 ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Services Operational
90 days ago
100.0 % uptime
Today
Internet Service Providers Operational
90 days ago
100.0 % uptime
Today
Riverbank Phone System Operational
90 days ago
100.0 % uptime
Today
Riverbank Email Protect Operational
90 days ago
100.0 % uptime
Today
Google Services Operational
90 days ago
100.0 % uptime
Today
Google Apps Gmail Operational
90 days ago
100.0 % uptime
Today
Google Apps Drive Operational
90 days ago
100.0 % uptime
Today
Google Apps Docs Operational
90 days ago
100.0 % uptime
Today
Google Apps Sheets Operational
90 days ago
100.0 % uptime
Today
Google Apps Slides Operational
90 days ago
100.0 % uptime
Today
DUO Mobile Authentication Operational
90 days ago
100.0 % uptime
Today
Duo Phone Call Delivery Operational
90 days ago
100.0 % uptime
Today
Duo SMS Message Delivery Operational
90 days ago
100.0 % uptime
Today
Duo Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Duo Admin Panel Operational
90 days ago
100.0 % uptime
Today
Duo Push Delivery Operational
90 days ago
100.0 % uptime
Today
Duo SSO Operational
90 days ago
100.0 % uptime
Today
Duo Cloud PKI Operational
90 days ago
100.0 % uptime
Today
Cloud Backup Services (Datto) Operational
90 days ago
100.0 % uptime
Today
Riverbank Systems Operational
90 days ago
99.98 % uptime
Today
Riverbank Client Portal Operational
90 days ago
100.0 % uptime
Today
Riverbank Reporting - BrightGauge Automated Reports Operational
90 days ago
99.94 % uptime
Today
Known CVEs/Vulnerabilities Operational
90 days ago
100.0 % uptime
Today
ScreenConnect / Automate ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 3, 2021

No incidents reported today.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021
Resolved - The updates have now been applied to the servers, and are fully operational. You may be prompted to update your LT/SC Agent the next time you use it.
Jul 30, 13:49 BST
Update - Maintenance to ConnectWise Automate has now begun.
Jul 30, 13:20 BST
Identified - The Riverbank ScreenConnect and Automate server will be updated to the latest version today (30/07/2021) at 13:00 UK Time. Clients with SC/Automate access will be unable to use the service during this time. The maintenance is expected to take ~30 minutes.
Jul 30, 10:56 BST
Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - This issue has now been resolved and reports sent today have now been resent. If you have any further issues with our reporting, please inform us by emailing servicedesk@riverbank.co.uk
Jul 28, 17:16 BST
Monitoring - The issue has now been resolved from our vendor, and we are monitoring. Any customer reports will be resent in due course, but we cannot guarantee the integrity of the data on these reports until the service is fully operational again.
Jul 28, 12:47 BST
Update - This issue has been raised with our reporting vendor, and we will post updates on this page as/when we receive them.
Jul 28, 10:13 BST
Update - We are continuing to investigate this issue.
Jul 28, 09:04 BST
Investigating - We are aware of an issue whereby automated client reports are being received with blank or no data. We are investigating this issue and we will post updates on this page in due course.
Jul 28, 09:04 BST
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.